…
Excerpt from a classic WTF!? daily…
“Wait here a sec. Don’t touch anything.”
The young tech was aware of all of the red tape and approvals that were required for most changes, but this was different. It was a BIOS error that required a single keystroke to clear, and he couldn’t imagine anyone having a problem with it. He tried to cautiously argue his point without denigrating The Process. “Well, the change request does say that we’re responsible for rebooting the computer. Surely pressing F1 falls under that… and regardless—”
“NO,” the senior tech emphatically interrupted. “I just said that we’re not authorized for this! You think that it’s safe to just make The Process up as you go? Without The Process, we have nothing. The Process Be Praised!”
Meanwhile, a whole department was sitting around twiddling their thumbs. Word had trickled down that there was some sort of server error and that the HPCs were on it… full tale of misery
I would never have any patience for that kind of systems-worship. I guess I’d rather be poor and independent-minded!
I’ve been dragged through a similar ‘process’. Spent half the day chasing paper and emails, and never really got anywhere. Cog in a wheel nightmare.